Privacy Policy

Privacy Policy

Overview: TechMasters respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information. By using our Service, you agree to the practices described in this policy.

1. Information We Collect

Account Information: Name, email address, password, phone number, and billing address when you register.

Payment Information: Credit card or payment method details (processed securely through third-party payment providers).

Course Data: Your progress, scores, assignments, and course completion records.

Usage Information: Pages visited, courses accessed, time spent, IP address, device type, and browser information.

Communication: Messages, feedback, support requests, and any information you provide voluntarily.

2. How We Use Your Information

  • Providing and improving our Service
  • Processing payments and managing your account
  • Sending educational content and course updates
  • Responding to your inquiries and support requests
  • Sending promotional emails and newsletters (you can unsubscribe anytime)
  • Analyzing usage patterns to enhance user experience
  • Detecting and preventing fraud or unauthorized access
  • Complying with legal obligations

3. Information Sharing

We do not sell your personal information to third parties. We may share information with:

  • Payment Processors: To process transactions securely
  • Service Providers: Email, hosting, analytics, and customer support providers
  • Legal Compliance: When required by law, court order, or government request
  • Business Partners: Only with your consent for specific services

4. Data Security

We use industry-standard encryption (SSL/TLS) and security measures to protect your personal information. However, no method of transmission is 100% secure. We cannot guarantee absolute security and encourage you to use strong passwords and keep your account credentials confidential.

5. Cookies and Tracking

We use cookies and similar technologies to enhance user experience, remember preferences, and analyze website traffic. You can control cookie settings through your browser, though some features may not work properly if cookies are disabled.

6. Your Rights and Choices

You have the right to:

  • Access your personal information stored with us
  • Request correction of inaccurate data
  • Request deletion of your account and data
  • Opt-out of marketing emails
  • Request a copy of your data in a portable format

To exercise these rights, contact us at privacy@techmastersbd.com.

7. Data Retention

We retain your information for as long as your account is active. After account deletion, we retain data for legal, accounting, or legitimate business purposes as required by law. Marketing data is retained until you unsubscribe.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. We encourage you to review the privacy policies of any external websites before providing information.

9. Children's Privacy

TechMasters does not knowingly collect information from children under 18. If we become aware that we've collected data from a minor, we will delete it promptly. Parents or guardians who believe we have collected information about their child should contact us immediately.

10. International Users

If you access TechMasters from outside the United States, your information may be transferred to and processed in the US, which may have different data protection laws. By using our Service, you consent to this transfer.

11. California Privacy Rights (CCPA)

California residents have the right to know what information we collect, request deletion, and opt-out of data sales. We do not sell personal information, but you can contact us at privacy@techmastersbd.com to exercise your rights.

12. GDPR Compliance (EU Users)

If you are in the EU, you have additional rights including access, rectification, erasure, and data portability. We process data based on your consent or legitimate interests. You can withdraw consent anytime by contacting us.

13. Policy Updates

We may update this Privacy Policy periodically. Significant changes will be notified via email. Your continued use of TechMasters after changes constitutes acceptance of the updated policy.

14. Contact Us

For privacy concerns or to exercise your rights, contact: